網購內褲︱淘寶買家無理投訴「女兒穿你們家內褲懷孕了」 客服高EQ回應擺老闆上枱化解

文: 程家健
2024.08.13

不少人都會網購衣物甚至內衣褲,然而最近有一間「淘寶」服飾店,竟收到一名買家投訴,指其女兒穿著購買的內褲後懷孕,向店方追究責任,店方遇上此無理投訴,仍高EQ地耐心解釋、化解誤會。

同場加映:

近日「淘寶」一間服飾店與客人的對話截圖在網上瘋傳,該店收到一名買家投訴稱「我女兒穿你們家內褲懷孕了」,不但連說3次,又質疑店方「你是在逃避責任嗎」。賣家看到訊息後著對方「淡定點」,並解釋女性不會透過內褲受孕,「內褲是不能作為受孕傳播途徑的,你可以看一下新聞呢,近千年以來沒有這個問題呢」。

另一張截圖則可見,該名家長聲言會作出投訴,「等著吧投訴你們,我女兒已經跟我說這是你們的問題,一個人女生是不可能懷孕的」。對此,賣家再作進一步解釋,「你可以去相關網站或者醫院搜一下看,真的沒有這回事的」,又指工廠裡全部都是中老年女員工,而且老闆已經「結紮」,不可能發生其投訴問題。

網民:屈錢新招

事件曝光後,不少網民批評該名家長欠缺常識,質疑是其女兒自己男女關係混亂才會懷孕,亦有人懷疑對方只是想博退款,「9成自己出去搞三搞四,跟住搵嘢賴」、「個阿媽咁嘅智商」、「屈錢新招」,亦有人讚賣家回應冷靜。

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